Secure Shopping

Our web site is secure, however if you have concerns about online ordering, we will be happy to take your order over the phone. Just give us a call at 760-492-7999 during our regular business hours: Monday - Saturday: 10 am to 6 pm Pacific Standard Time, and Sundays: 11 am to 5 pm PST.

Privacy Policy

We do not share your personal information with third parties. We use PayPal to ensure that all credit card information/transactions remain private and secure. Please refer to for industry-standard protocol.

Payment Options

We accept: American Express, Master-Card, Visa, & Discover. If you would prefer to pay by check, please mail payment along with your order, a ship to address and an email address where you can be reached with any questions to P.O. Box 2330 Carlsbad, CA 92018. We will process your order as soon as we receive it and notify you via email.

Sales Tax

Because Chez-Baby, LLC operates in California we are required to charge 8.75% sales tax on orders shipped to any California address. Those who live outside of California will not be charged sales tax for orders place on

How to Change or Cancel an Order

If your order is still being processed, then we will be happy to modify or cancel it for you. Please call us ASAP at 760-492-7999 and have your order info available. However, if your order has already been shipped, we will be unable to make revisions, in which case you will need to make a standard return or exchange once you have received your merchandise.

Returns and Exchanges

This return policy is for website orders only, and does not pertain to purchases from our retail partners. We will be glad to make an exchange or credit your account for any items you are not completely happy with. The item MUST be returned to us within 14 days of the shipping date in unworn and perfect condition. If you are unhappy with one of our cosmetic products please contact us via email within the same time frame at and we will be happy to assist you. Shipping and handling on returned merchandise is non-refundable.

Gift Service

Sending a gift? Let us know in the comments section and we will include a complimentary card. On orders with two items or more we will wrap it up and make it look fabulous!

Gift Certificates

Gift certificates may be purchased online or over the phone.
Just call us at 760-492-7999 and we will be happy to assist you.